So, as a result, they didn't care about a repair well, right?Yaroslav,
In the case of a brand new instrument it could include all that (check the fine print), or a change-over new instrument.
In the case of a used instrument, it probably wouldn't be a paying proposition for the vendor, so, remember the old saying: buyer beware!
?
It was three weeks at the store on the repair, but I don't know what there were doing with it, or nothing